Act Fast, Call 911
Call 911 or go to the nearest emergency room if you have a life-threatening illness or injury.
The Samuel S. Dennis III & Lillian W. Dennis Critical Care Center (CCC) at Beth Israel Deaconess Hospital–Plymouth is a 14-bed unit. It primarily cares for medical surgical intensive care patients. This state-of-the-art unit combines advanced technology with a compassionate team approach.
Call 911 or go to the nearest emergency room if you have a life-threatening illness or injury.
We ask that you send clothing and valuables, including money and jewelry, home with family members. We have limited storage space and are not responsible for lost or stolen items.
You can learn about hospital visiting hours and policies here.
We understand that illness and injury disrupt lives. We work to make your loved one’s stay and your visit as easy and as pleasant as possible.
Visiting hours in the Critical Care Center (CCC) are flexible according to the patient’s condition and needs. Two visitors are allowed to be with a patient at any one time. We ask that they be limited to immediate family and friends. For health reasons, we recommend that young children not visit the CCC. When you visit, please use the telephone on the wall in the visitor lounge to call extension 2340 before entering the Critical Care Center.
We recommend that you designate one person to be a family spokesperson. This person can receive updates on your loved one's condition and relay it to other family members, friends and neighbors. Please leave your spokesperson's name and phone number with staff. We will inform the spokesperson about any significant change in your loved one's condition.
Flowers and cards are welcome in the Critical Care Center. However, the hospital does not allow balloons.
We ask that you do not bring food into the Critical Care Center. Your loved one may be on a special diet or unable to have food.
For your personal convenience, there is a Dunkin’ Donuts on the first floor near the PIDC South lobby entrance.
Our pastoral care team provides interfaith spiritual care. Team members are on call at all times for patients and their families. Family members are an important part of the healing team. Our staff will be happy to contact pastoral care for you.
We encourage you and other family members to spend some time at home. Frequent breaks will help alleviate stress. Remember, it's important to take care of your own needs as well as your loved one's. We ask only that you provide us with your contact information so we may reach you, if necessary.
At the hospital, we encourage you to make use of several areas created for your comfort and convenience:
For updates on patients in the Critical Care unit, please call our information line.
Highly trained, experienced doctors direct patient care in the Critical Care Center.