Quality & Safety

A commitment to safe, high-quality healthcare

Our Commitment to Quality and Safety

BID Plymouth is committed to delivering quality healthcare services in the safest environment possible. In recognition of that commitment, we received 4 out of 5 stars from the federal Centers for Medicare and Medicaid Services in its annual quality and safety assessment.

This framework surveys more than 4,500 hospitals across the country and measures quality and safety performance across multiple core areas, consolidating findings in a single star rating.

Our efforts to ensure safe, high-quality healthcare for both patients and their families include:

  • Improving testing efficiency for faster outcomes and better treatment results.
  • Limiting the spread of disease while inside the hospital through advanced infection surveillance, prevention and control processes.
  • Maintaining engagement with inpatients after discharge to ensure we continue to meet the highest quality standards.
  • Fine-tuning our methods to avoid preventable harm and prevent long-term hospitalizations.

ICU Staffing Ratios

Quarter Average Daily Census Average Nurse Census Nurse to Patient Ratio
Q1 2020 10.77 6.86 1.57
Q2 2020 9.89 6.67 1.48
Q3 2020 8.18 6.27 1.30
Q4 2020 9.51 6.34 1.50
Q1 2021 10.91 6.95 1.57
Q2 2021 9.89 6.77 1.46
Q3 2021 9.95 6.67 1.49
Q4 2021 10.63 6.84 1.55
Q1 2022 10.56 6.58 1.60
Q2 2022 9.89 6.79 1.46
Q3 2022 9.74 6.32 1.54
Q4 2022 10.5 6.63 1.58
Q1 2023 10.47 6.56 1.60
Q2 2023 10.8 7 1.54
Q3 2023 10.9 7.28 1.50
Q4 2023 10.78  6.99 1.54