Patient Portal

Manage your health and medical records online with MySite

MySite Patient Portal

If you're a patient at Beth Israel Deaconess Hospital–Plymouth, you can easily access your health records. We use the MySite patient portal, a free and secure online resource for your convenience.

MySite gives you access to your health information at all hours of the day (and night). You can use MySite to view:

  • A list of your allergies
  • History of visits and discharge information after Oct. 1, 2018
  • Laboratory and imaging results
  • Medication information
  • Your health summary

Register for MySite

You need your medical record number to register for the updated BID Plymouth MySite. You can get that number from Patient Portal Support. Please call us at 617-313-1278 or send us an email.

Be sure to request information for our new MySite, not the original MySite.

Once you have your medical record number, complete the online form to enroll.

The most updated version of MySite includes your health records from Oct. 1, 2018, to the present.

If you need to access your health information from before that date, you can use your original MySite account. Patient Portal Support can help you log on to both sites.

Frequently Asked Questions About MySite

I have a question about my clinical data/discharge information displayed on MySite. What should I do?
Contact your primary care doctor directly with any follow-up questions. 
How do I find my medical record number?
You can find your medical record number in your discharge paperwork. You can call our Medical Records department at 508-830-2361 for help.
How do I request a copy of my medical records?
To get a copy of your medical records, follow the instructions outlined on the Medical Records page.
My health information appears incorrect. What should I do?

The information displayed on the MySite patient portal is only as current as your most recent visit to the hospital. We update your MySite information if you visit the Emergency Department or receive inpatient care at the hospital.

You can correct anything in your medical record. To start the process, please call our Medical Records Department at 508-830-2361. You’ll need to submit a Medical Record Amendment form. Our clinical team reviews the form before making any changes.

I was at the hospital today. Why can’t I see my results yet?

There may be a delay between the time a test is completed and the time you can view your results. Your treatment team may need time to confirm your results and discuss them with you. Some tests results cannot be viewed online.

Learn more from the Terms and Conditions located on the MySite patient portal website.