Beth Israel Deaconess Hospital–Plymouth Awarded an ‘A for Patient Safety by the Leapfrog Group

April 29, 2021

Beth Israel Deaconess Hospital–Plymouth (BID Plymouth) has received a 5-star rating from the Centers for Medicare and Medicaid (CMS) in its annual quality and safety assessment of more than 4,500 hospitals across the country. These ratings are based on several consumer engagement and care quality criteria, including the effectiveness of a plan’s chronic disease management services, the quality of customer service, and how well a health plan handles customer appeals. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the United States.

“This achievement reflects our high standards for patient care and our continued commitment to providing outstanding care,” says BID Plymouth President Kevin Coughlin. “Every staff member, regardless of their position, believes in advocating for the patient, looking for process improvement opportunities, and providing the best possible patient care.”

BID Plymouth was ranked above average in mortality and safety of care. The CMS rating system is publicly reported and helps guide patients as they select where to receive their health care. CMS calculates the rating by including information on mortality, safety of care, readmissions, patient satisfaction, quality measures, claims data and timeliness of care. Those numbers are then calculated in order to assign the star rating. The most common overall hospital ratings are 3-4 stars.

“We are delighted that CMS has affirmed our efforts by giving us a 5-star rating,” said BID Plymouth Senior Director of Quality and Patient Safety Judy Van Tilburg, RN. “Our staff, and the patients they care for, can take pride in knowing that BID Plymouth is a leader in providing compassionate, effective care.”

The overall rating summarizes up to 51 quality measures on Hospital Compare reflecting common conditions that hospitals treat, such as heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare. The overall rating shows how well each hospital performed, on average, compared to other hospitals in the United States.

About Beth Israel Deaconess Hospital–Plymouth

Beth Israel Deaconess Hospital–Plymouth (BID Plymouth) is a non-profit healthcare and hospice provider, serving 250,000 residents of 12 towns in Plymouth and Barnstable Counties. BID Plymouth is a full-service, 170-bed acute care community hospital accredited by The Joint Commission, the College of American Pathologists, the American College of Surgeons Commission on Cancer, and the American College of Radiology.

BID Plymouth is a part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,700 physicians and 39,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.

Media Relations Manager

Kristina Murray

Please note: The contact information above is for journalists and news media only. For patient care and all other inquiries, please contact your doctor or BID Plymouth directly.